Standart
Standart
The GRAWE ASSISTANCE STANDARD package is available to all owners of cars worth $30,000 or more who have signed an insurance contract for their vehicle under the GRAWE CASCO program.
List of services provided within the GRAWE ASSISTANCE STANDARD program:
1. Car evacuation services in the event of an accident or breakdown: | |
1. 1.Evacuation of the vehicle (vehicle) to the nearest place of storage or repair at the Customer's choice, if the vehicle cannot move on its own as a result of an accident or breakdown. The cost of mileage exceeding the limit amount is paid by the Client himself. 1.2 A road accident is understood as cases of damage to a motor vehicle as a result of a collision with another motor vehicle and/or collision with an obstacle (curb, wall, tree), as a result of which the motor vehicle is unable to continue moving safely. A mandatory condition for the provision of the service is an application from the scene of the accident. | In case of a road accident, once during the period of validity of the contract with a limit of UAH 2,000. In case of breakdown, once during the period of validity of the contract with a limit of UAH 2,000. |
2. Technical assistance on the road: | |
2.1. Delivery of fuel
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up to 10 liters, once during the period of validity of the contract |
2.2. Starting the engine from an external power source
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once during the contract period |
2.3. Replacement of a damaged wheel
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once during the contract period |
3. Emergency door opening: | |
3.1. The service includes: carrying out work on the emergency opening of the vehicle doors (in particular, but not exclusively, in the case of locking the keys in the car interior), the trunk of the vehicle, the hood of the vehicle. 3.2. Mandatory conditions for receiving the service: The presence of a technical passport of the car, a document confirming the identity of the Client, and a document confirming the right to own the vehicle. |
once during the term of the contract with a limit of UAH 2,000. |
4. Taxi services: | |
4.1. The client can use the taxi service:
4.2. If the limit is exceeded, the Client pays the difference on his own. 4.3. Coverage of this service is carried out only on the territory of Ukraine. |
No limit on the number of times of use, with a total limit of UAH 500. |
5. Information and consulting services: | |
5.1. Round-the-clock access to the dispatch center by phone; 5.2. Information about location, address and phone numbers:
5.3. Consultations in case of breakdown:
5.4. Consultations in cases of road accidents:
5.5. Doctor's consultations by phone. |
No limits |
6. Organizational services: | |
6.1. Organization of services by the Contractor, with subsequent payment by the Client, in the event that this is not included in the list of Program services specified in clauses 1-8 of Appendix No. 1 to the Agreement. 6.2. Call the technical assistance service:
6.3. Call a tow truck;
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No limits |
To receive assistance, owners of the GRAWE Assistance Standart package should contact the 24-hour dispatch center by phone +38 (044) 390-41-10.